Consulting Services

In today’s economic climate, your organization’s success depends on how effectively you leverage technology—and applications—to boost profitability and reduce operating costs. Information technology helps organizations to be more responsive, productive, secure, compliant, and profitable. However, many companies struggle with the challenges of implementing and maintaining IT solutions, preventing them from capitalizing on the benefits of these solutions.

ZIETA with its service offerings developed over years of industry experience is uniquely positioned to provide scalable staffing solutions tuned specifically to meet its client organizational needs.

ZIETA’s IT consulting services will help you conceive your strategic plans, drive innovation across teams, align IT initiatives with business goals, and deliver solid business returns. Our technical experts have an industry background and extensive technical abilities backed by solid reputation for delivering customized solutions with systematic approach. Our team is fully equipped to help your organization deal with its most critical technology challenges and initiatives. We at ZIETA can quickly put together a competent team to enable our clients to leverage the latest technology in the least possible time frame.

At any given time, we provide our clients with top notch technical talent ranging from Project Managers, Architects, Technical Leads and Business Analysts to Programmer Analysts in areas of ERP like SAP, Oracle, PeopleSoft, Data Warehousing & Business Intelligence, Client-Server, e-Commerce, and other technical areas.

ZIETA’s specializes in the following areas of IT Consulting Services

Companies must focus on strategic goals and core competencies. At the same time, ongoing changes in the business, technical and legal environments are adding complexity and effort to administering your business processes. Striking the right balance between in-sourcing and outsourcing is of paramount importance.

ZIETA’s core competence lies in developing and implementing optimal business process outsourcing strategies.

We apply our knowledge of best-in-class technologies and business processes to transform the way your company delivers vital services. However, we also add value through our expertise with information systems, advanced analytics, contact centers, knowledge management, relocation services, and more. ZIETA provides improved, integrated processes for the sourcing of business process outsourcing services that will positively impact your culture and environment.

With ZIETA, you achieve:

Improved business processes

ZIETA can improve your business processes using our best-practices; industry experience; a combination of business, technical and legal perspectives; and a robust array of proprietary and standards-based methodologies. We can assist you to design optimal new processes (evaluated using our Total Cost of Ownership model) and to streamline and automate your processes to increase the efficiency and accuracy of your most time- and labor-intensive functions.

Get a handle on operating costs

Providing better service to your employees and your customers doesn't have to mean costs soaring out of control. Our processes, best-practices methodologies and sourcing strategies can enable you to actually reduce costs while providing more features and functions at a higher quality of service.

Strengthen your communications

Your personnel will appreciate the higher quality of service. ZIETA processes and best-practices methodologies enable you to communicate new programs, benefits, and policies much more efficiently.

Focus on what matters most

The ZIETA Approach allows you to focus on your core business and core competencies while ZIETA evaluates the best possible alternatives and works with you to develop the best IT strategies using the right balance of in-sourcing and outsourcing.


A recent survey by McKinsey revealed that most senior executives feel there is a need to align the IT strategy to the needs of the business strategy. Such an alignment, in our experience, means the CIOs are collaborating with the business to add significant value, rather than just reacting to the demands of the business.

ZIETA, with its extensive IT management experience, works with clients on their toughest technology issues, ensuring that their technology decisions help them meet their company’s strategic, operational, and economic goals. ZIETA consultants work extensively in Healthcare, Pharmaceuticals, Chemicals, Telecommunications, Transportation and Logistics, Hi-Tech, Retail and Consumer Product industries.

Project Services Top

ZIETA Project services are valuable since we bring experience from various industries and combine into our offerings

  • Project Management Office :
    Are your projects regulatory compliant? Are your current metrics clear, concise, consistent? If not, we can help.
    Extending the value of our PMO Service, ZIETA's PMO Consulting practice can enhance the capabilities of your organization by
    • Providing highly detailed financial and performance metrics
    • Overseeing all project staffing configurations: internal, contract, outsourced, offshore, or any combination thereof.
    • Extending into the enterprise in a proactive and collaborative fashion. Aligning your project teams with the organizations strategic direction more effectively.
  • Project Management :
    By building upon our own internal processes and the flexibility to adapt to our clients' Project Management processes, ZIETA PM Consulting brings a depth and breadth of PM knowledge to your organization. If your organization's project performance is inconsistent or inadequate, our consultants can diagnose the issues and develop solutions tailored to your specific situation
Balanced Scorecard Top

A Balanced Scorecard is a management tool that helps managers at all levels, monitor results in their key areas. The traditional scorecard has been enhanced in a balanced scorecard with the scope of measure to include financial performance, customer knowledge, internal business processes and learning and growth. This allows the monitoring of present performance, but also tries to capture information about how well the organization is positioned to perform well in the future.

ZIETA’s balanced scorecard services provide you with the following key benefits:
  • Focusing the whole organization on the few key things needed to create breakthrough performance.
  • Helping to integrate various corporate programs, such as quality, re-engineering, and customer service initiatives
  • Breaking down strategic measures to local levels so that unit managers, operators, and employees can see what's required at their level to roll into excellent performance overall.
ZIETA’s balanced scorecard approach also helps you develop and implement project metrics, as a method for ensuring that the project meets both the customer and the business needs. ZIETA’s Balanced Scorecard approach includes both financial and non-financial metrics, as well as lagging and leading measures across the four areas or perspectives: Financial, Customer, Internal Processes, and Employee Learning and Growth.

ZIETA’s process for building a Balanced Scorecard includes:

  • Identifying critical success areas within your business
  • Leading a cross-functional team for developing individual scorecards
  • Coordinating the design of an enterprise-wide scorecard based on individual scorecards
  • Liking your strategy plans to the design of the Balanced Scorecard
Change Management Top

Organizational Change Management (OCM) builds stakeholder commitment to new technology by improving communication, setting expectations, reducing misinformation, and enabling users to fully benefit from all the capabilities of the new system.

The change roadmap and communication plan created for your project by OCM Consultants will also help manage the human impact of the new business process, organizational structure, and culture. Your business can expect increasing adoption and accelerating ROI through enhanced communication, stakeholder involvement, and risk mitigation.

ZIETA’s Change Management services provide the following benefits:
  • Increased user acceptance
  • Higher productivity and performance
  • More effective IT support
  • Reduced project risk
  • Smoother transition to the new technology
ZIETA also helps in the following sectors:
  • Executive alignment
  • Project team building
  • Organizational risk assessment
  • Communication plan
  • Job impacts
  • Managers' workshops
ERP Integration and Performance Management Top

Maximize value and minimize cost with ZIETA’s ERP Integration services and expertise. With powerful and integrated solutions for IT governance, management and security, ZIETA enables you to:

  • Make better decisions about where to invest precious resources
  • Ensure services are delivered at the right cost and quality
  • Provide secure access for your employees and customers
Ensure the performance of critical composite applications by gaining visibility into how end-user experience impacts business success. Application Performance Management monitors every production transaction — from the end-user to back-end systems — enabling proactive problem identification and quick incident triage. ZIETA’s Performance management services provide the following key benefits:
  • Improve service quality and customer satisfaction
  • Reduce downtime and increase throughout
Because your success depends on the performance of today's SOA-based Web applications, you need an application management solution that can help you:
  • Monitor SLAs in real time and detect violations
  • Understand the nature, severity and business impact of incidents
  • Rapidly triage performance issues and assign the fix
  • Diagnose the root cause of problems and remediate them fast
Our application management solution helps you:
  • React immediately to performance issues before end users are affected
  • Monitor every transaction in real time and detect problems quickly
  • Understand the business impact of problems and fix them quickly
ZIETA's Application Performance Management delivers:
  • A comprehensive solution based on proven technology
  • Platform independence that supports today's SOA-based technologies such as J2EE, .NET, Web services, enterprise Portals and more
  • Consulting and education services with unparalleled expertise in deploying and managing large-scale, enterprise-class Web applications
Business Intelligence Top

Business decisions are only as good as the information on which they are based. Our Business Intelligence and Data Warehousing practice ensures the availability of business-critical information. It also opens the door to competitive advantage and a host of other benefits, allowing companies to substantially enhance bottom-line profitability. ZIETA has helped numerous enterprises address the challenge of unlocking the enterprise data resources that enable insight into competition, market dynamics, customers, products and operations.

ZIETA's Business Intelligence Solution Practice helps companies in a wide range of industries leverage business-critical information across the enterprise - an essential first step in making decisions that are intelligent and timely. Our Data Warehousing solutions allow you to access, analyze and share data from disparate sources; data silos are broken down and made accessible.

ZIETA delivers a broad spectrum of services from strategy and planning to design and implementation to management and hosting, if desired. The current challenges of the global economy require successful organizations to control costs. Business Intelligence solutions from ZIETA can:

  • Reduce total cost of managing and delivering information
  • Support self-service access to information for employees, partners and clients
  • Promote collaboration/workflow
  • Automate legacy processes
  • Reduce cost of business operations
As the economic tide changes, opportunities will prevail and organizations must be positioned to capitalize on them. Business Intelligence solutions will accelerate business growth by enabling:
  • Faster, more accurate decisions
  • Accelerated time-to-market
  • Visibility to improve business performance
  • Creation of new business models
  • A culture of innovation through access to right information at the right time
  • Your organization to leapfrog the competition
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